Shipping policy
At Vyssaria, we aim to make shipping information clear before you place an order. This policy explains where we ship, how orders are processed, expected delivery timeframes, shipping costs, and how tracking information is provided.
Shipping Region
Vyssaria currently ships orders within the United States.
All transactions are processed in USD.
Order Processing
Orders are processed on business days:
Monday–Friday
Our daily order cut-off time is:
4:00 PM (GMT-8)
Orders are subject to a 2–5 business day handling time before shipment.
The handling period is the time required to process an order before it enters transit. It is separate from the transit time described below.
Shipping Time
After an order has been processed and shipped, the estimated transit time is:
7–12 business days
Combined with our handling time, the overall estimated delivery timeframe is:
9–17 business days
These are estimated delivery timeframes rather than guaranteed delivery dates.
Shipping Cost
We provide free standard shipping on orders shipped within the United States.
Order Tracking
After your order has shipped, tracking information will be sent to you by email with a tracking link.
Please allow tracking information to update after shipment.
Understanding the Delivery Timeline
Your estimated delivery timeframe consists of two stages:
- Handling Time: 2–5 business days
- Transit Time: 7–12 business days
This results in an overall estimated delivery timeframe of 9–17 business days.
Business days are Monday–Friday.
Order Cancellations
Orders may be canceled before shipment.
If you would like to request a cancellation, contact us at info@vyssaria.com as soon as possible. Once an order has shipped, it is no longer eligible for cancellation under this provision.
Questions About Your Shipment
If you have questions about your order, shipping status, or tracking information, contact us at info@vyssaria.com.
We respond to inquiries within 48 business hours.
When contacting us about an existing order, please include relevant order information so we can assist you efficiently.
Contact & Business Information
Store Name: Vyssaria
Operating Address: 938 El Campo Dr, Pasadena, CA 91107, United States
Contact Email: info@vyssaria.com
Operating Hours: 10:00 AM–6:00 PM (GMT-8)
The address above is Vyssaria’s Operating Address and is provided for business identification and transparency. It is not identified as a return address, shipping warehouse, or fulfillment facility.
For return requests, please contact us first and follow the approved return instructions provided to you. Please do not send returns to our Operating Address unless specifically instructed to do so as part of your approved return instructions.